Zimbabwe Entertainment Television (ZET)
Last Updated: 05/12/2025
Zimbabwe Entertainment Television (“ZET”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard information when you access our television programming, website, mobile applications, social media platforms, streaming services, and any other services we own or operate (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
Full name
Email address
Phone number
Physical address
Date of birth or age
Account login details
Payment or billing information (processed via secure third-party payment providers)
Information you submit through forms, surveys, competitions, or promotions
When you access our digital Services, we automatically collect:
IP address
Device identifiers (e.g., device ID, model, operating system)
Browser type and language
Access times and pages viewed
Cookies and tracking technology data
Usage analytics (e.g., viewing behavior, clicks, session duration)
We may receive information from:
Advertising networks
Social media platforms
Analytics providers
Business partners (e.g., sponsors, broadcasters)
This may include demographic data, preferences, or engagement insights.
We use your information for the following purposes:
To provide and improve our Services
To personalize content and recommendations
To manage user accounts
To process payments and subscriptions
To send service updates, newsletters, alerts, and promotional content
To conduct analytics, research, and audience measurement
To communicate regarding contests, surveys, or viewer engagement activities
To ensure compliance with legal and regulatory obligations
To detect, prevent, and address security or technical issues
We use cookies, pixels, beacons, and similar technologies to:
Keep you logged in
Analyze site/app performance
Deliver relevant advertising
Understand viewer behavior
You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality.
We may share your information with:
Trusted third parties who assist with:
Hosting and cloud storage
Analytics and metrics
Payment processing
Marketing and advertising services
Technical support
Only when data sharing is necessary for:
Sponsored content
Promotions and competitions
Audience measurement
We do not sell your personal information.
We may disclose information when required to:
Comply with Zimbabwean law or court orders
Respond to law enforcement requests
Protect our legal rights or prevent harm
If ZET undergoes a merger, acquisition, or restructuring, data may be transferred as part of that transaction.
We implement administrative, technical, and physical safeguards to protect your information, including:
Encryption
Access controls
Secure servers
Regular monitoring for vulnerabilities
However, no system is 100% secure. You use the Services at your own risk.
We retain your personal information only as long as necessary for:
Providing the Services
Fulfilling legal obligations
Resolving disputes
Maintaining business records
Data no longer required is securely deleted or anonymized.
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of data
Object to certain processing activities
Withdraw consent for data use
Request a copy of your data (“data portability”)
Control cookie preferences
To exercise these rights, contact us using the details below.
ZET does not knowingly collect personal data from children under 16 years old without parental consent.
Parents or guardians who believe a child has provided data may contact us to request deletion.
If data is transferred outside Zimbabwe, we ensure appropriate safeguards are in place, such as:
Data protection agreements
Secure transfer protocols
Compliance with relevant international frameworks
Our Services may contain links to external sites or services.
ZET is not responsible for the privacy practices or content of third-party platforms.
We encourage you to review their privacy policies before providing personal information.
You may receive:
Newsletters
Promotional offers
Updates about new programming or services
You may opt out at any time by:
Clicking “unsubscribe” in emails
Adjusting account preferences
Contacting us directly
We may update this Privacy Policy periodically.
Updates will be posted on our platforms with a revised “Last Updated” date.
Continued use of the Services indicates acceptance of the updated policy.
For questions, concerns, or privacy requests, contact us at:
Zimbabwe Entertainment Television (ZET)
Dolphin House, 123 Leopold Takawira St, Harare, Zimbabwe
support@zet.co.zw
www.zet.co.zw